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Last updated: 31 August 2026

Lemmiout Activities respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information provided through our website or when you contact us about our activities.

Lemmiout Activities is operated by Rick Walker and is based in Monmouthshire, South Wales.

If you have any questions about this Privacy Policy or how your information is used, please contact:

Email: info@lemmiout.co.uk
Telephone: 07834 162647
 

1. Information We Collect

We may collect personal information when you contact us, submit an enquiry form or communicate with us by email or telephone.

This may include:

• Your name

• Email address

• Telephone number

• School, business or organisation name

• Preferred activity

• Approximate participant numbers

• Preferred dates or availability

• Any other information you choose to include in your enquiry

Our website is hosted using Wix. Wix may also process technical information when you visit the website, such as your IP address, browser or device information and information collected through cookies.

We do not normally ask for personal information about children through our website. Please do not include names, medical information or other sensitive personal information about individual children in a general website enquiry unless specifically requested.
 

2. How We Use Your Information

We use personal information where necessary to:

• Respond to enquiries and questions

• Discuss and arrange activities

• Provide quotations and availability

• Manage bookings and customer relationships

• Contact customers about confirmed or potential activities

• Maintain appropriate business and financial records

• Operate, maintain and improve the website

• Meet legal or regulatory obligations

We will only use your personal information for the purpose for which it was collected unless there is a lawful reason to use it for another purpose.
 

3. Our Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract – where information is required to take steps towards arranging an activity or to provide a booked service.

Legitimate interests – where it is necessary for the reasonable operation of Lemmiout Activities, such as responding to general enquiries, managing customer relationships and operating the website.

Legal obligation – where we are required to retain or use information to comply with legal, accounting or regulatory requirements.

Consent – where you have specifically agreed to something, such as receiving optional marketing communications or accepting non-essential website cookies.

Where we rely on consent, you can withdraw that consent at any time.
 

4. How We Share Your Information

We do not sell or rent your personal information.

Information may be shared where necessary with trusted service providers that help us operate the business and website, such as:

• Wix, which hosts and supports the website

• Email and communication providers

• IT or website support providers

• Professional advisers where required

• Relevant authorities where disclosure is required by law

We only share information where there is a legitimate reason to do so.
 

5. Wix and International Data Transfers

This website is built and hosted using Wix.

Wix may process or store website information in different countries as part of providing its services. Wix states that it uses appropriate contractual and technical safeguards where personal information is transferred internationally.
 

6. How Long We Keep Your Information

We keep personal information only for as long as it is reasonably required for the purpose for which it was collected.

As a general approach:

• Enquiry information that does not result in a booking may be kept for up to 24 months 

• Information relating to customers and completed bookings may be retained for longer where required for business, accounting, insurance or legal purposes

• Marketing information will be retained until you unsubscribe or ask us to remove it

Information will be securely deleted or anonymised when it is no longer required.
 

7. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, maintain security and understand how visitors use the website.

Some cookies are necessary for the website to function. Other cookies, including certain analytics or marketing cookies, should only be used where you have provided the appropriate consent.

You can control your cookie preferences through the cookie settings available on the website.
 

8. Keeping Your Information Secure

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

The website is hosted using Wix, which provides security measures for information processed through its platform.

However, no internet-based system can be guaranteed to be completely secure.
 

9. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights in relation to your personal information, including the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how your information is used

• Object to certain uses of your information

• Request the transfer of your information where applicable

• Withdraw consent where we rely on consent

To exercise any of these rights, contact us using the details at the top of this Privacy Policy.
 

10. Complaints

If you have concerns about how Lemmiout Activities has handled your personal information, please contact us first so that we have an opportunity to address the issue.

You also have the right to raise a complaint with the UK Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services or legal requirements.

The latest version will always be available on this website and the date at the top of the policy will show when it was last updated.